Hi, please switch me from the monthly pass option to the online option only. I find the meetings very frustrating. Please don't cancel me altogether! I very much need and want the e-tools. Thank you.
Anneli Byrd
Apparently that wasn't quite clear enough for the customer service guy who sent me a response saying that he could cancel me and that I might want to consider weight watchers online. I responded:
YES!!! As I said in my email, I want to remain on weight waters online. So, YES, I want to cancel my monthly pass and sign up for WW online.
Thanks for responding so quickly.
Sincerely,
Anneli
Okay---so today someone else canceled me as I asked. But now I do NOT have access to e-tools! I had foolishly assumed that weight watchers online would include e-tools--which to my mind is the thing that makes the online program USEFUL--but I guess not. I failed to read the fine print which tells me that e-tools is ONLY for those with the monthly membership. What's probably going to happen now is that I'll have to re-sign up (hopefully without an additional sign-up fee) but I'm betting that I'm going to lose everything I've put into the site over the last four months--I've put in recipies and it's also handy to be able to refer back to past weeks to see what the points for this or that was worth. I also like seeing the little chart that has my weight going down. I can't believe they have the nerve to advertise weight-watchers online without the etools!! But whatever---I can easily imagine the corporate offices coming out with the philosophy that the meetings themselves are the key to success and that offering etools might discourage people from the meetings which would be a disservice to the person blah blah blah. Well, THIS person can make up her own mind as to what is useful and what is not. But okay--I have more than one philosophical difference with the ww program. They are free to roll out whatever program they want and charge whatever they want--I don't have to participate--but it would have been nice if the customer service reps could have read between the lines a little and thought--"hmmm this person wants to cancel but still wants e-tools. She can't do that. Maybe we should tell her."
I wish I could take some time right now and go run on the treadmill or whatever--I'm really mad about this. Online program without e-tools???? Really??? And I'm supposed to feel good about weightwatchers???
Ok--enough. I'm waiting for one more email from the customer service guy and then I will simply re-sign up. If things are lost they are lost and I will move on. In the meantime I will track here as best I can (good thing I happen to have today's food memorized) and I guess take the little points calculator with me until I'm up and running again.
Breakfast:
Bacon 2
cream of wheat with milk 7
Lunch:
wrap: 4
olives: 1
cheetos: 3
yogurt: 3
jalapenos with cream cheese: 1
Dinner--Relief Society--15?
Total: 36 (PERFECT!)
That's not bad--I usually don't bother to write the freebies--although I was starting to on the website because I think it's good for me to see them and realize that I am eating a lot. Too much of a pain here though.
To finish on a bright note--today is Tuesday, I seem to usually be at a low on Tuesday mornings so it's a sort of unofficial weigh-day 193!!!! YES!!! OK--come on---just one more pound and I break new weigh loss ground! What a relief though. 193 is the weight I need to be for the insurance this month. PHEW! Aruba is past and dealt with. Good for me!!!
No comments:
Post a Comment